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Article 1 (Purpose)
These Terms and Conditions are established to define the rights, obligations, and responsibilities of the cyber mall and users in connection with the use of internet-related services (hereinafter referred to as the "Services") provided by Sewon Chemical Co., Ltd (an e-commerce business operator, hereinafter referred to as the "Company").
※ These Terms shall also apply to electronic commerce conducted via PC communication, wireless networks, etc., insofar as they do not contradict the nature of such transactions.

Article 2 (Definitions)
① The term "Company" refers to a virtual business place established using computers and other information and communication equipment in order to provide goods or services (hereinafter referred to as "Products, etc.") to users, and it also refers to the business operator who runs the cyber mall.
② The term "User" refers to any individual who accesses the Company's website and uses the services provided by the Company in accordance with these Terms and Conditions, including both members and non-members.
③ The term "Member" refers to an individual who has registered by providing personal information to the Company and who continuously receives information from the Company and is able to use the services provided by the Company on an ongoing basis.
④ The term "Non-member" refers to an individual who uses the services provided by the Company without registering as a member.

Article 3 (Display, Explanation, and Amendment of Terms and Conditions)
① The Company shall clearly display the contents of these Terms and Conditions, the company name and representative’s name, the business location address (including the address for handling consumer complaints), telephone number, fax number, email address, business registration number, mail-order sales report number, and the person responsible for personal information management on the initial service screen (main page) of the 00 cyber mall so that users can easily access them. However, the contents of the Terms and Conditions may be made accessible through a linked screen.
② Before the Company obtains the user’s consent to the Terms and Conditions, it shall provide a separate linked screen or pop-up window to clearly explain important matters stipulated in the Terms, such as withdrawal of subscription, delivery responsibility, and refund conditions, so that the user can understand them, and must obtain the user’s confirmation.
③ The Company may amend these Terms and Conditions within the scope that does not violate relevant laws such as the Act on Consumer Protection in Electronic Commerce, the Act on Regulation of Terms and Conditions, the Framework Act on Electronic Documents and Transactions, the Digital Signature Act, the Act on Promotion of Information and Communications Network Utilization, the Door-to-Door Sales Act, the Consumer Protection Act, and other related laws.
④ When the Company amends the Terms and Conditions, it shall specify the effective date and reason for the amendment and notify users by posting the current Terms and Conditions along with the amendments on the initial screen of the mall from at least 7 days prior to the effective date until the day before the effective date. However, if the amendments are disadvantageous to the user, a grace period of at least 30 days shall be given prior notice. In this case, the Company shall clearly compare the contents before and after the amendment so that users can easily understand the changes.
⑤ When the Company amends the Terms and Conditions, the amended Terms and Conditions shall apply only to contracts concluded after the effective date, and the previous Terms and Conditions shall apply to contracts already concluded before the amendment. However, if a user, who has already concluded a contract, wishes to apply the amended Terms and Conditions and sends this intention to the Company within the notification period according to paragraph ③ and obtains the Company's consent, the amended Terms and Conditions shall apply.
⑥ Matters not stipulated in these Terms and Conditions and the interpretation of these Terms shall be governed by the Act on the Consumer Protection in Electronic Commerce, the Act on the Regulation of Terms and Conditions, the Consumer Protection Guidelines in Electronic Commerce established by the Fair Trade Commission, related laws, or prevailing trade practices.

Article 4 (Provision and Change of Services)
① The "Company" shall perform the following duties:
1.Providing information about goods or services and concluding purchase contracts
2.Delivering goods or services for which purchase contracts have been concluded
3.Other duties determined by the "Company"
② In the event of a stockout of goods or services, or changes in technical specifications, the "Company" may change the content of the goods or services to be provided under future contracts. In such cases, the Company shall immediately notify users by clearly stating the details of the changed goods or services and the date of provision in the same place where the current goods or services are posted.
③ In the event that the Company changes the content of the services agreed upon with the user due to reasons such as out-of-stock items or changes in technical specifications, it shall promptly notify the user at a contactable address.
④ In such cases, the Company shall compensate the user for any damages incurred. However, this shall not apply if the Company proves that there was no intent or negligence on its part.

Article 5 (Suspension of Services)
① The Company may temporarily suspend the provision of services in the event of maintenance, replacement, or malfunction of computers or other information and communication equipment, or disruption of communication.
② The Company shall compensate users or third parties for any damages incurred due to the temporary suspension of services as described in Paragraph 1. However, this shall not apply if the Company proves that there was no intent or negligence on its part.
③ If the Company is unable to continue providing services due to reasons such as a change in business operations, business closure, or a merger with another company, the Company shall notify users in accordance with the method specified in Article 8 and compensate consumers in accordance with the conditions originally presented by the Company. However, if the Company has not previously disclosed specific compensation standards, it shall provide users with compensation in the form of goods or cash equivalent to the value of their mileage points or rewards based on the standard value recognized by the Company

Article 6 (Membership Registration)
① A user applies for membership by filling out the membership application form prescribed by the "Company" and indicating their consent to these Terms and Conditions.
② The "Company" shall register the user as a member as described in Paragraph ① unless the applicant falls under any of the following subparagraphs:
1.Where the applicant has previously lost membership under Article 7, Paragraph ③ of these Terms and Conditions; provided, however, that an exception shall be made for those who have obtained approval for re-registration from the "Company" after three (3) years have passed since the loss of membership under Article 7, Paragraph.
2.Where the registration contains false information, omissions, or typographical errors.
3.Where registering the user as a member is deemed to cause significant technical difficulties for the "Company”.
③ The membership registration agreement shall be deemed to be established at the time when the Company's acceptance is delivered to the Member.
④ In the event of any changes to the registration details specified in Article 15, Paragraph 1, the Member shall immediately notify the Company of such changes via email or other appropriate means.

Article 7 (Membership Withdrawal and Disqualification)
① A Member may request to withdraw from membership at any time, and the Company shall promptly process the withdrawal.
② The Company may restrict or suspend a Member's qualifications if any of the following circumstances apply:
1. If false information was provided at the time of registration;
2. If the Member fails to pay, by the due date, for any financial obligations related to the use of the Company, including the price of goods or services purchased;
3. If the Member interferes with another person’s use of the Company or misappropriates another person’s information, thereby disrupting the order of electronic commerce;
4. If the Member engages in any act using the Company that is prohibited by law, these Terms and Conditions, or contrary to public order and morals.
③ If the same violation occurs more than twice after the Company has restricted or suspended the Member’s qualification, or if the cause of restriction is not corrected within 30 days, the Company may revoke the Member’s qualification.
④ In the event the Company disqualifies a Member, the Company shall cancel the Member’s registration. In such cases, the Company shall notify the Member of the disqualification and provide the Member with an opportunity to explain themselves, allowing at least 30 days before the cancellation takes effect.

Article 8 (Notices to Members)
① When the Company gives notice to a Member, it may do so via the email address designated in advance by the Member in agreement with the Company.
② In the case of notifications to an unspecified number of Members, the Company may substitute individual notices by posting the information on the Company's bulletin board for at least one week. However, matters that may have a significant impact on an individual Member’s transactions shall be notified individually.

Article 9 (Purchase Request)
Users of the Company may request to purchase goods or services through the following or similar procedures provided on the Company’s platform. The Company shall clearly provide the following information to Users in the process of making a purchase request. However, for Members, Items 2 to 4 may be exempted.
1. Search and selection of goods or services
2. Entry of personal information such as name, address, telephone number, and email address (or mobile phone number)
3. Confirmation of the Terms and Conditions, services for which the right of withdrawal is restricted, and any costs such as delivery or installation fees
4. Expression of agreement to these Terms and Conditions and confirmation or rejection of Item 3 (e.g., by clicking a checkbox) 5. Submission of a purchase request for goods or services and confirmation thereof, or agreement to the Company’s confirmation
6. Selection of a payment method

Article 10 (Formation of Contract)
① The Company may refuse to accept a purchase request as specified in Article 9 under any of the following circumstances. However, in the case of a contract with a minor, the Company shall notify that the contract may be canceled by the minor or their legal representative if consent from the legal representative is not obtained.
1. If the application contains false information, omissions, or errors;
2. If a minor attempts to purchase goods or services such as tobacco or alcohol that are prohibited under the Youth Protection Act;
3. If the Company determines that accepting the purchase request would cause significant technical difficulties.
② The contract shall be deemed to be established at the time the Company's acceptance reaches the User in the form of an order confirmation notice as set forth in Article 12, Paragraph 1.
③ The Company's acceptance must include information confirming the User’s purchase request, availability of the goods or services, and guidance on any corrections or cancellations to the request.

Article 11 (Payment Methods)
Payment for goods or services purchased from the Company may be made using any of the following available methods. However, the Company shall not charge any additional fees to the User under any pretext based on the chosen payment method.
1. Various forms of account transfers such as phone banking, internet banking, or mail banking
2. Payment by various cards including prepaid cards, debit cards, and credit cards
3. Online wire transfer (virtual account deposit)
4. Payment using electronic money
5. Payment upon receipt (cash on delivery)
6. Payment using mileage points or other points provided by the Company
7. Payment using gift certificates contracted with or approved by the
8. Other electronic payment methods
Article 12 (Acknowledgement of Receipt, Modification and Cancellation of Purchase Application)
1. When a user submits a purchase application, the "Company" shall send an acknowledgement of receipt to the user.
2. Upon receiving the acknowledgement, if there is any discrepancy in the user’s intent or any other issue, the user may request a modification or cancellation of the purchase application without delay. If such a request is made before the product has been shipped, the "Company" shall promptly process the request in accordance with the user's instructions. However, if payment has already been made, the provisions of Article 15 regarding withdrawal of offer shall apply.

Article 13 (Supply of Goods, etc.)
① Unless otherwise agreed separately, the Company shall take necessary measures such as production, packaging, and other preparations to ensure that the goods, etc., are shipped within seven (7) days from the date the user places an order. However, if the Company has already received all or part of the payment for the goods, the necessary measures shall be taken within two (2) business days from the date of receiving the payment. In such cases, the Company shall also take appropriate steps to allow the user to track the supply process and status of the goods.
② The Company shall clearly specify the method of delivery, the party responsible for delivery costs by method, and the estimated delivery time for the goods purchased by the user. If the Company fails to deliver within the agreed timeframe, it shall compensate the user for any resulting losses. However, this does not apply if the Company proves that there was no intentional misconduct or negligence.

Article 14 (Refunds)
If the Company is unable to deliver or provide the goods, etc., that the user has ordered—due to reasons such as being out of stock—it shall promptly notify the user of the reason. If payment has already been received, the Company shall issue a refund or take necessary measures for the refund within two (2) business days from the date of receiving the payment.

Article 15 (Withdrawal of Offer, etc.)
① A user who has entered into a contract with the Company for the purchase of goods, etc., may withdraw the offer within seven (7) days from the date of receiving the notice of confirmation of receipt.
② When the user has received the goods, returns and exchanges are not allowed in the following cases:
1. When the goods are lost or damaged due to reasons attributable to the user (however, withdrawal of offer is permitted if the packaging was damaged only to the extent necessary to check the contents of the goods).
2. When the value of the goods has significantly decreased due to the user's use or partial consumption.
3. When the value of the goods has significantly decreased over time to the extent that resale is difficult.
4. When the packaging of the original goods is damaged in cases where goods with the same performance can be replicated.
③ In cases falling under Paragraph 2, items 2 through 4, the user’s withdrawal of offer shall not be restricted if the Company has not clearly notified the user in advance of such restrictions in an easily noticeable manner or has not taken measures such as providing trial products.
④ Notwithstanding Paragraphs 1 and 2, if the content of the goods is different from what was advertised or if the contract was not performed as agreed, the user may withdraw the offer within three months from the date of receiving the goods, or within thirty days from the date the user became aware or could have reasonably become aware of the fact.

Article 16 (Effects of Withdrawal of Offer, etc.)
① If the Company receives the returned goods from the user, it shall refund the payment received for the goods within three business days. If the Company delays the refund, it shall pay interest for the period of delay, calculated using the delay interest rate prescribed and announced by the Fair Trade Commission.
② When refunding the above amount, if the user made the payment using a credit card or electronic currency, the Company shall promptly request the payment service provider to suspend or cancel the charge.
③ In the event of a withdrawal of offer, the user shall bear the cost of returning the supplied goods. The Company shall not claim any penalty or damages from the user for the withdrawal. However, if the withdrawal is due to the goods being different from what was advertised or not delivered as agreed in the contract, the Company shall bear the return costs.
④ If the user paid for shipping when receiving the goods, the Company shall clearly indicate who is responsible for the shipping cost in the event of a withdrawal, in a way that is easily understandable to the user.

Article 17 (Protection of Personal Information)
① The Company shall collect only the minimum amount of user information necessary to fulfill the purchase contract. The following items are required, while all others are optional:
1. Name
2. Address
3. Telephone number
4. Desired ID (for members)
5. Password (for members)
6. Email address (or mobile phone number)
② When the Company collects personally identifiable information from a user, it must obtain the user's consent.
③ The provided personal information shall not be used for purposes other than those agreed upon or provided to third parties without the user’s consent. The Company shall bear full responsibility for any violations. However, the following cases are exceptions:
1. When the minimum necessary user information (name, address, telephone number) is provided to a delivery company for shipping purposes
2. When the information is used in a form that does not identify a specific individual, for purposes such as statistical analysis, academic research, or market research
3. When necessary for payment settlement in relation to a transaction
4. When necessary for identity verification to prevent misuse
5. When required by law or for unavoidable legal reasons
④ When the Company is required to obtain user consent under Paragraphs 2 and 3, it shall clearly inform the user in advance of the following, in accordance with Article 22(2) of the Act on Promotion of Information and Communications Network Utilization, etc.: the identity of the personal information manager (including affiliation, name, and contact information), the purpose of collecting and using the information, and details regarding provision to third parties (recipient, purpose, and information provided). Users may withdraw their consent at any time.
⑤ Users may at any time request access to or correction of their personal information held by the Company, and the Company must promptly take the necessary actions. Until the correction is completed, the Company shall not use the relevant personal information.
⑥ The Company shall limit access to personal information to a minimum number of designated personnel for management purposes. It shall bear full responsibility for any damages to users resulting from the loss, theft, leakage, or alteration of personal information, including credit card and bank account details. ⑦ When the purpose of collecting or providing personal information has been fulfilled, the Company or any third party that received the information shall promptly destroy it.
Article 18 (Obligations of the "Company")
① The "Company" shall not engage in any acts prohibited by laws or these Terms and Conditions, or any acts contrary to public order and morals. The Company shall make its best efforts to continuously and reliably provide goods and services in accordance with these Terms and Conditions.
② The "Company" shall establish and maintain a security system to protect users’ personal information (including credit information), enabling users to use the internet services safely.
③ If the "Company" causes damages to a user by engaging in false or misleading representations or advertisements as prescribed in Article 3 of the Act on Fair Labeling and Advertising, it shall be liable for compensation.
④ The "Company" shall not send commercial or advertising emails for profit purposes to users without their prior consent.

Article 19 (Member’s Responsibility for User ID and Password)
① Except as provided in Article 17, the responsibility for managing the User ID and password lies with the member.
② Members shall not allow any third party to use their User ID and password.
③ If a member becomes aware that their User ID or password has been stolen or is being used by a third party, the member shall immediately notify the "Company" and follow any instructions provided by the "Company."

Article 20 (User Obligations)
Users shall not engage in any of the following acts:
1. Providing false information when applying for or modifying their registration
2. Using another person’s personal information without authorization
3. Altering information posted by the "Company"
4. Transmitting or posting unauthorized information (such as computer programs) not approved by the "Company"
5. Infringing on the intellectual property rights, including copyrights, of the "Company" or any third party
6. Damaging the reputation of, or interfering with the business of, the "Company" or any third party
7. Posting or disclosing obscene, violent messages, images, audio, or any other content that violates public order and morals on the platform

Article 21 (Relationship Between Linking "Company" and Linked "Company")
① In cases where an upper-level "Company" and a lower-level "Company" are connected via methods such as hyperlinks (including text, images, and moving pictures), the former shall be referred to as the "Linking Company" (website), and the latter as the "Linked Company" (website).
② If the Linking Company clearly states on its website or in a pop-up window at the time of connection that it does not guarantee the transactions made between the user and the Linked Company, which independently provides its goods or services, the Linking Company shall bear no responsibility for such transactions.

Article 22 (Ownership of Copyrights and Restrictions on Use)
① Copyrights and other intellectual property rights for works created by the "Company" shall belong to the "Mall".
② Users shall not reproduce, transmit, publish, distribute, broadcast, or otherwise use for commercial purposes, nor allow any third party to use, any information obtained through the use of the "Company" that is owned by the "Company" without prior approval.
③ In the event the "Company" intends to use copyrights that belong to a user pursuant to an agreement, the Company shall notify the user accordingly.

Article 23 (Dispute Resolution)
① The "Company" shall establish and operate a dispute resolution center to address legitimate opinions or complaints raised by users and to provide compensation for any damages.
② The "Company" shall give priority to handling complaints and feedback submitted by users. However, if prompt resolution is difficult, the Company shall immediately notify the user of the reason and the expected timeline for resolution.
③ In the event of an e-commerce dispute between the "Company" and a user, and the user files a request for relief, the Company may comply with mediation procedures conducted by a dispute resolution agency designated by the Fair Trade Commission or the relevant city or provincial governor.

Article 24 (Jurisdiction and Governing Law)
① Any legal action regarding e-commerce disputes between the "Company" and a user shall be filed with the district court having jurisdiction over the user's address at the time of filing. If the user has no address, the court with jurisdiction over the user's place of residence shall have exclusive jurisdiction. However, if the user's address or residence is unclear at the time of filing, or if the user resides outside of Korea, the lawsuit shall be brought before the court having jurisdiction under the Civil Procedure Act.
② Any e-commerce disputes between the "Company" and the user shall be governed by the laws of the Republic of Korea.

Supplementary Provision (Effective Date)
These Terms and Conditions shall take effect on October 20, 2019.